Privacy Policy

 

Compira Labs Ltd. (“Compira”, “Company”, “we” or “us”) respects the privacy of the visitors of its website and users of its services and products (“User” or “you”) and (“Site” and “Services”, respectively) which is available at https://www.compiralabs.com/ Compira is committed to protect the personal information that any visitor may share with it. We believe that you have a right to know our practices regarding the information we may collect and use when you visit and/or use our Services.

 

Controller Details:
Compira Labs Ltd.
24 Hebron Road
Jerusalem 9354212, Israel
Email Address: privacy@compiralabs.com

 

1. Introduction

 

This Privacy Policy describes Company's privacy practices with respect to Personal Information (as defined below) that we collect through the Site operated by us from which you access this Privacy Policy, and other Services provided by us, as well as through email messages or other interactions that link to this Privacy Policy. 

 

Your Personal Information will be used by us and our processors (if any) for the purposes of providing you with the Services and improving them. We respect your rights to control your data, and therefore support your choices over your data, including portability, edit and rectification of your Personal Information. We may use third party processing vendors to help us retain, process and secure your data, and ensure that they meet strict regulation standards. You can always reach out to our privacy compliance team at: privacy@compiralabs.com for further clarifications you may require.

 

by entering, accessing or using the Site or any related Services, you agree to the terms and conditions set forth in this privacy policy (the "Privacy Policy"), including to the collection and processing of your Personal Information. if you disagree to any term provided herein, you may not access the Site or use any of the Services.

 

You acknowledge and confirm that you are not required to provide us with your Personal Information and that such information is voluntarily provided to us by you, but is essential for providing you with some of the Services.

 

2. What Information We Collect about you?

 

We collect two types of data and information about our Users:
 

  1. The first type of information is non-identifiable and anonymous information (“Non-personally Identifiable Information” or “Non-PII”). We are not aware of the identity of the User from whom we have collected the Non-PII. Non-PII is any unconcealed information which does not enable identification of an individual User, and which is available to us while such User is entering into the Site and/or using the Service. Non-PII which is being collected consists of technical information, device information and general Site and Services activity information. This information includes: type and version of the device you use or from which you access the Services, type and version of your operating system and carrier (where in mobile), type and version of your browser (via your user agent parameters), keyboard language, screen resolution, User's clicks or searches the Services and referral URL (i.e., the website from which you arrive to our Services).
     

  2. The second type of information is individually identifiable information (“Personal Information”). This information may identify an individual or may be of a private and/or sensitive nature. Visitors of the Site automatically provide their IP address and/or advertiser identifier (when available on a mobile device) mainly for enhancing the User's experience and for geo-location and security purposes as further detailed below. Additionally, we may use User's IP addresses over time for anti-fraud detection and prevention procedures. You may also choose to provide us, via the Site, Personal Information, including your full name, email address and the name of the entity you represent, in order for us to be able to contact you and give you further information about our Services. Additional information may be requested from time to time upon the then-current need.

 

For avoidance of doubt, any Non-PII connected or linked to any Personal Information is deemed as Personal Information as long as such connection or linkage exists or possible. It should also be clarified a User is not legally obligated to use the Site, or to disclose any information whatsoever to us.

 

3. How Do We Collect Information? 
 

  1. We collect information which provided by you. We collect Personal Information when you submit your message through the 'contact us' form. We may gather, collect and store the Personal Information either independently or through the help of our authorized third-party service providers, after we ensure that they meet industry security standards.
     

  2. Information we automatically collect. We may also automatically collect certain technical data that is sent to us from the computer, mobile device and/or browser through which you access the Site. This may include, without limitation, a unique identifier associated with your access device and/or browser (including, for example, your IP address), characteristics about your access device and/or browser, statistics on your activities on the Site, information about how you came to the Site and data collected through cookies, web beacons, flash cookies, and other similar technologies. 
     

  3. Information from other sources. We may also collect or receive Personal Information from third-party sources, such as third-party websites or integrations, our service providers, our business partners and sponsors, and other third parties.

 

4. For What Purposes We Collect Information?
 

  1. Non-PII is collected for the following purposes: we need such information to be able to tackle and resolve bugs, errors and other issues that may arise from time to time, and we want to better understand our visitors' behavior, so we can constantly improve our Services and make them relevant. We extract statistics and aggregations from the information, to allow better research over time, improve the quality of the Service by formulating, customizing and enhancing the experience and design of the Site. 
     

  2. Personal Information is collected for the purpose of: allow us to contact prospective Users with proposals and tailored information regarding the Services, as well as to determine general geo-location information (i.e., country and region) from which the User's computer is connected to the Internet in order for us to know the general location of our Users as well as in order to safeguard our Services.

 

5. Sharing Information with Third Parties
 

Compira may share your Personal Information to fulfill the purpose for which you provide it, subject to applicable law, as follows:
 

  • Consultants and Service providers. We may share your Personal Information with our service providers or contractors who process Personal Information on behalf of us to perform certain business-related functions. These companies may include our marketing agencies, database service providers, backup and disaster recovery service providers, email service providers, and others. When we engage such service providers to perform such functions, we may provide them with information, including Personal Information, in connection with their performance of such functions.
     

  • Legal requirements. We may disclose your Personal Information if required to do so by law in order to, respond to a subpoena or request from law enforcement, a court or a government agency, or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect or defend our rights, interests or property or that of third parties, (iii) prevent or investigate possible wrongdoing in connection with the Site, (iv) act in urgent circumstances to protect the personal safety of User(s) of the Site or the public, or (v) protect against legal liability.  
     

  • To facilitate acquisitions, mergers, or transaction: We may process any information regarding the use of our Services as is necessary in the context of acquisitions, mergers, or other business transactions. You have the option of notifying us if you do not wish to have your Personal Information processed for such purposes.
     

  • To enhance your experience. We process your Personal Information to provide a personalized experience, and implement the preferences you request
     

  • Customer Support. We process your Personal Information when you contact us to resolve any questions or to troubleshoot problems.
     

  • With your consent. We may share your Personal Information with third parties when we have obtained your consent to do so.


6. Marketing 
 

  1. Direct Marketing. Direct marketing includes any communications to you that are only based on advertising or promoting our Services. We will only contact you by electronic means based on our legitimate interests, as permitted by applicable law, or your consent. To the extent we can rely on legitimate interest under the applicable law, we will only send you information about our Services that are similar to those which are provided usually to our Users. If you do not want us to send you marketing communications, please contact us to opt-out or submit a request via email. Direct marketing includes any communications to you that are only based on advertising or promoting our Services.
     
  2. Third Party Marketing: We will obtain your express consent before we share your Personal Information with any third parties for marketing purposes.

 

7. Retention of the Personal Information

Please note that unless you instruct us otherwise, we may retain your Personal Information for as long as reasonably required for the purposes for which such Personal Information was collected, including without limitation, for future analytics and analysis, in order to comply with our legal or business requirements or obligations and to resolve disputes or to enforce our rights, or otherwise, all as permitted under any applicable privacy laws. Anonymous information derived from your use of the Service may remain on our servers indefinitely.

 

8. Minors

The Services are intended for Users over the age of eighteen (18). Therefore, we do not intend to, and do not knowingly, collect Personal Information from anyone under the age of eighteen (18) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of eighteen (18) are not using the Services. If we learn that we collected Personal Information from children under the age of eighteen (18) we will delete that information as quickly as possible. Please contact us at privacy@compiralabs.com if you have reasons to suspect that we have collected Personal Information from children under the age of eighteen (18) so we will delete such information as quickly as possible.

 

9. Security

We take reasonable measures to maintain the security and integrity of our Services and Personal information and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures. We use reputable and high standard third party vendors and make sure to separate your sensitive data from another data about your use of the Services. Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use of your Personal Information will never occur. It is hereby clarified, the Company shall not be responsible or liable for unauthorized access, hacking, or other security intrusions or failure to store or the theft, deletion, corruption, destruction, damage, or loss of any data or information.

 

10. Third Party Service Providers

We may be using third party software or service in order to collect, host, store and/or process the information detailed herein. Compira uses commercially reasonable efforts to engage with third parties that post a privacy policy governing their collection, processing and use of non-personal and personal information. However, we do not control such third-party service providers, but we do oblige them to contractually commit to a high standard of compliance with privacy protection and data security laws.

 

11. Links to Third Party Websites

any third-party sites or other resources which are made available via our Services provide legal documents, including terms of use and privacy policy, governing the use thereof. It is always advisable to read third-parties' terms of use and privacy policy documents carefully before using those sites and services, as they shall govern any use of such third parties' websites, and inter alia, in order to know what kind of information they are collecting. 

 

12. Information for European Users Only

  1. The EU General Data Protection Regulation (or the "GDPR") requires us to outline the lawful basis we rely on to process Personal Information such as when you provided your consent. It is necessary for our contractual relationship. The processing is necessary for us to comply with our legal or regulatory obligations. The processing is necessary for our legitimate interest as a cyber security for example, to monitor and improve our Site and Services, to properly administer our Site, business and communications with Users, to properly manage our customer relationships, to protect the security and integrity of our systems, to send you direct marketing communications (subject to your ability to opt out), to provide you with customer service, etc.).
     

  2. GDPR gives certain rights to individuals in relation to their Personal Information. Accordingly, we are delighted to offer transparency and access controls to help users take advantage of those rights. As available and except as limited under applicable law, the rights afforded to individuals are:

    1. Right of access - the right to be informed of, and request access to, the Personal Information we process about you;

    2. Right to rectification - the right to request that we amend or update your Personal Information where it is inaccurate or incomplete;

    3. Right to delete - the right to request that we delete your Personal Information;

    4. Right to restrict - the right to request that we temporarily or permanently stop processing all or some of your Personal Information;

    5. Right to object – the right, at any time, to object to us processing your Personal Information on grounds relating to your particular situation; the right to object to your Personal Information being processed for direct marketing purposes;

    6. Right to data portability - the right to request a copy of your Personal Information in electronic format and the right to transmit that Personal Information for use in another party’s service; and

    7. Right not to be subject to automated decision-making - the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.
       

3. You may exercise these rights, or if you have a compliant about how we handle your Personal Information, please email us at privacy@compiralabs.com

 

13. Cross-Borders Information Transfer
 

We may transfer information collected about you, including Personal Information, to affiliated entities, or to other third-party service providers across borders and from your country or jurisdiction to other countries or jurisdictions around the world (all solely for legitimate business purposes). Any transfer of data that originates in the EU to a country outside of the European Economic Area (EEA) shall be made in compliance with the provisions of chapter 5 of the GDPR. Such transfer can be made to countries recognized as providing an adequate level of legal protection, or under alternative arrangements to protect your privacy rights, e.g., signing the Standard Contractual Clause published by the EU committee. It is essential to note that we are headquartered in Israel, which the European Data Protection Board considers as offering an adequate level of Personally identifiable information protection regulation.   

 

14. Cookies and Other Tracking Technologies.
 

When you access the Site, we or our third-party service providers may use industry-wide technologies such as "cookies" or other similar technologies which store certain information on your device or your general use of the Site ("Cookies"). This allows us to enable automatic activation of certain features and make your experience much more convenient and effortless. We or our authorized third-party service providers may use both session cookies (which expire once you close the Site) and persistent cookies (which stay on your system until you delete them). It is easy to disable or delete Cookies. 

 

Most browsers will allow you to erase cookies from your computer's hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you disable or erase cookies, your online experience may be limited. Cookies usually store only Non-personal Information, such as the web pages you have visited, the duration of your browsing, and etc. Compira does not control such third-party service providers.

 

15. Job Applicants 

If you are voluntarily making a job application or inquiry through the Site, you may provide us with a copy of your CV or other relevant information that contains your Personal Information. We will ask for your consent to use and save the information that you provide in your job application and will use this information for the purpose of considering your application or inquiry. Except when you explicitly request otherwise, we may keep this information for future reference.

 

16. Changes to the Privacy Policy

The terms of this Privacy Policy will govern the use of the Services and any information collected therein. The Company reserves the right to change this Privacy Policy at any time, so we urge you to re-visit this page frequently. We will do our best efforts to provide notice of substantial changes of this policy on the homepage of the Site. Such substantial changes will take effect 24 hours after such notice was provided on our Site. Otherwise, all other changes to this Privacy Policy are effective as of the date set forth above and your continued use of the Site after such date will constitute acceptance of, and agreement to be bound by, those changes.

 

17. Governing Laws and Venue

Any disputes or claims arising out of or in connection with this Policy, will be governed by and construed in accordance with the laws of Israel, without reference to principles of conflict or choice of law and the courts located in the Tel-Aviv District of the State of Israel shall have exclusive jurisdiction over any dispute or matter in connection with this Policy.

 

18. Transfer of Non-PII information

We may share Non-PII information generated as a result of your use of the Services, that includes non-personally identifiable information, anonymized aggregated personal information, with third parties for industry analysis, demographic profiling, other commercial purposes and to deliver targeted advertising about other the Services. We use the standard, commonly use analytics tools (e.g., Google Analytics, Mixpanel, Hotjar, etc. (and we will use additional or other analytics tools, from time to time, to learn about how you and other users use the Services, in support of our Services-related activities and operations. The privacy practices of these tools are subject to their own privacy policies. 

 

It is clarified that any Non-PII information shared in these contexts is based on anonymous, statistical or aggregated information and we share it with our partners only for legitimate business purposes. It does not contain personally identifiable information and it has no effect on your privacy, because there is no reasonable way to extract data from the aggregated information that we or others can associate specifically to your personally identifiable information.

 

19. Contact Us

If you have any questions or comments concerning this Privacy Policy, you are most welcome to send us an email to the following address: privacy@compiralabs.com.

 

Last Revised: April 28, 2021